For Canadian 10-digit long code (10DLC) numbers, there are a few things you need to keep in mind when messaging. Let's take a look at what and how to do it
Messaging Within Canada
If your phone number was purchased before 26th March 2025, you're not required to undergo Application-to-Person (A2P) registration for messaging fellow Canadians. If purchased after that point, A2P registration is mandatory to send messages to Canadian recipients.
Messaging to the United States
To reach U.S. recipients, your 10DLC number must be A2P registered, this requirement applies to all Canadian numbers.
Messaging Content
Ensure your messages contain a clear way for customers to disengage with your marketing and avoid the following categories in your content to ensure compliance with legal regulations.
Follow these guidelines and enjoy your CRMs messaging capability.